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• Will help you set up, install, and secure your Home or Business Wireless Network, including wireless game adapters; laptops with built-in wireless cards; wireless desktop devices; wireless routers; as well as configure and install wireless range extenders -- and more. Connectivity for up to 2 devices provided with service.

• Will help troubleshoot and resolve problems you experience with your Home or Business Wireless Network.
• Will get your wireless network running as smoothly and effectively as possible.

• Will set up; install and troubleshoot your printer; digital camera; and any other devices related to your computer.

• Will walk you through the setup of your iPod ™ or MP3 player.
• Will assist you in importing music into iTunes ™, exporting music to your iPod ™, as well as organizing music in your library with iTunes ™.

• Will check your computer’s Anti-Virus and Anti-Spyware software to see if it is installed and up-to-date, and to make sure there is a firewall in use.
• Will check to be sure you have the most current Windows Updates.
• Will examine your computer for file sharing programs. (Kids often use these programs to download and share "free" music. File sharing can pose several problems, as it violates copyright law and you, as the owner of the computer, can be held responsible. Besides, as a result of file sharing, your personal information and data can wind up in a shared location, meaning that unauthorized parties can get access to it.)
• Will offer up-to-the-minute tips and tricks for improving your safety online.

• Will adjust your computer system settings so you'll see faster and smoother performance.