Frontier Secure
HOME PAGE FAQs USER TOOLS TUTORIALS CONTACT US
ABOUT FRONTIER SECURE
SERVICES AND PRICING
FRONTIER ACCOUNT EDITOR
FRONTIER MAIL ACCESS
GLOSSARY
LIVE CHAT
ONLINE BILL PAY
LIVE ASSISTANCE
What should my SMTP (outgoing) server be set to?
Answer...
What should my POP3 (incoming) mail server be set to?
Answer...
How do I set up my e-mail in Outlook Express version 5, 5.5, or 6?
Answer...
Where can I find information to help me set up my SpeedStream 6520 or SE 567's wireless connection?
Answer...
What requirements must my computer and Internet connection meet to use Live Chat?
Answer...


Do you need a quick solution to a technical problem? With our Live Assistance service, a member of our Tech Support Team can view your desktop remotely and share control of your mouse and keyboard. Before you know it, we'll have your problem solved.

What You'll Do to Get Started

Step 1:
First, you need to position your telephone and your computer so you have easy access to both during your Live Assistance session. On your computer, access the web page that you see before you now. With your phone, contact Tech Support.

Step 2:
Once you are connected with a member of our Tech Support Team, he or she will provide you with a unique support session number. Click the image below and you will be directed to enter your support session number to initiate your screen-sharing session.

CA Parental Controls will need to be disabled to access Live Assistance.

Note:  Frontier is not responsible for any hardware or unrelated software issues you may experience after using our Live Assistance tool.