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What should my SMTP (outgoing) server be set to?
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What should my POP3 (incoming) mail server be set to?
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How do I set up my e-mail in Outlook Express version 5, 5.5, or 6?
Answer...
Where can I find information to help me set up my SpeedStream 6520 or SE 567's wireless connection?
Answer...
What requirements must my computer and Internet connection meet to use Live Chat?
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Do you need a quick solution to an Internet-related technical problem?

With our Live Chat service, you can talk online with a member of our Internet Technical Support Team. Before you know it, we'll have your problem solved.

For billing, phone feature, or general phone service questions, please contact Customer Service.


Click here to obtain assistance from Technical Support.

If you are a FIOS customer, please click here to chat live with Technical Support.



Please note the following:

  • If you're having difficulty connecting to the Internet or maintaining your connection, contact Internet Tech Support via phone for assistance.

  • If at any time you are questioned if you want to run, grant access, or allow the plug-in, please do so. Any security software that you have installed may need permission from you to run the chat session.

  • Live Chat System Requirements

Frontier is not responsible for any hardware or unrelated software issues you may experience after using our Live Chat tool.