Do you need a quick solution to an Internet-related technical problem?
With our Live Chat service, you can talk online with a member of our Internet Technical Support Team. Before you know it, we'll have your problem solved.
For billing, phone feature, or general phone service questions, please contact Customer Service.
Live Chat Hours
Internet Technical Support representatives are available to assist you from 8:00AM - Midnight ET, Monday - Friday.
What You'll Do to Get Started
Simply click the image below, enter the requested information, and click Submit.
Please note the following:
- If you're having difficulty connecting to the Internet or maintaining your connection, call us at (800) 239-4430 for assistance.
- If at any time you are questioned if you want to run, grant access, or allow the plug-in, please do so. Any security software that you have installed may need permission from you to run the chat session.
- Do you use CA Internet Security Suite 2007 and have CA Parental Controls enabled? If so, you will need to disable Parental Controls to be able to access Live Chat. Click here for instructions or contact us at (800) 239-4430 for assistance.
- Live Chat System Requirements
Frontier is not responsible for any hardware or unrelated software issues you may experience after using our Live Chat tool.
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