Do you need a quick solution to an Internet-related technical problem?
With our Live Chat service, you can talk online with a member of our Internet Technical Support Team. Before you know it, we'll have your problem solved.
For billing, phone feature, or general phone service questions, please contact Customer Service.
Live Chat Hours
Internet Technical Support representatives are available to assist you from 8:00AM - Midnight ET, Monday - Friday.
To get started,
Are you a Former Verizon Customer in
one of the following
states?
Oregon, Washington, California, Idaho, Nevada, Arizona, Wisconsin,
Michigan, Illinois, Indiana, Ohio, Virginia, North Carolina, South Carolina |
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- For E-mail Related Questions
- Visit
http://www.frontier.com/new
- Select your state
- Click Contact Us on the left hand side of the window to see the Chat
support link for your state
- For All Other Questions
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| Are you a Former Verizon Customer in West Virginia? |
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| All other Frontier Customers |
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Please note the following:
- If you're having difficulty connecting to the Internet or maintaining your connection, contact Internet Tech Support via phone for assistance.
- If at any time you are questioned if you want to run, grant access, or allow the plug-in, please do so. Any security software that you have installed may need permission from you to run the chat session.
- Do you use CA Internet Security Suite 2007 and have CA Parental Controls enabled? If so, you will need to disable Parental Controls to be able to access Live Chat. Click here for instructions or contact Internet Tech Support via phone for assistance.
- Live Chat System Requirements
Frontier is not responsible for any hardware or unrelated software issues you may experience after using our Live Chat tool.
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