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Outlook Express > Outlook Express for Mac

Outlook Express for Mac


Note: Customers using Mac OS 8 or 9 and Outlook Express for the Mac releases that are prior to version 5.0.6 will need to upgrade their Outlook Express to version 5.0.6 for SMTP Authentication to function properly.  To obtain Outlook Express version 5.0.6, click here.

Step 1:

To enable SMTP Authentication in Outlook Express v. 5 (for the Mac), open Outlook Express, click Tools and select Accounts.

Step 2:

When the Accounts window opens, you should be on the Mail tab. Make sure your Frontier mail account is highlighted, and then select Edit to proceed.

Step 3:

When the Edit Account window opens, you should be on the Account Settings tab.

Under Receiving mail, if your POP server is set to pop3.frontier.com, pop3.frontiernet.net, pop3.citlink.net, or pop3.newnorth.net, make sure that your complete Frontier, FrontierNet, Citlink, Newnorth, or Epix e-mail address is present in the Account ID field. If your POP server is set to mail.ctaz.com, make sure the your Account ID is in the format of: username@citlink.net (replacing ctaz.com with citlink.net). Please note, this will *not* change your e-mail address.

If your POP server is set to something other than pop3.frontier.com, pop3.frontiernet.net, pop3.citlink.net, mail.ctaz.com, pop3.newnorth.net, or in.epix.net, do not make any changes to anything in the Personal Information or Receiving mail sections.

If your SMTP server is set to smtp.frontier.com, smtp.frontiernet.net, smtp.citlink.net, mail.ctaz.com, smtp.newnorth.net, or out.epix.net, select click here for advanced sending options to proceed.

If your SMTP server is set to something other than smtp.frontier.com, smtp.frontiernet.net, smtp.citlink.net, mail.ctaz.com, smtp.newnorth.net, or out.epix.net, no changes need to be made at this time.

Step 4:

Make sure that a checkmark is placed in the field to the left of SMTP server requires authentication. Log on using should be selected, and you'll need to enter your complete Frontier, FrontierNet, Citlink, Newnorth or Epix e-mail address in the Account ID field. If your e-mail address is in the format of username@ctaz.com, change ctaz.com to citlink.net (example: username@ctaz.com becomes username@citlink.net). Please note, this will *not* change your e-mail address.

The password for this particular account should be entered in the Password field. Click the square in the upper left corner of the window when complete.

Step 5:

Click OK. If asked, select Save when asked if you'd like to save your changes. That's it! SMTP authentication has been enabled!